Help centre
Patient questions.
Cannot find what you need? Call the patient line on +1 (614) 555-0100.
Questions
Answers for patients and visitors.
Cannot find what you need? Call the patient line on +1 (614) 555-0100.
How do I book an appointment?
Book online in a minute, or call the patient line. You will receive a confirmation and a reminder before your visit.
What should I bring?
Photo ID, your insurance card, a list of medications and any recent test results.
Do you accept my insurance?
We accept most major plans. Check with the billing team if you are unsure.
What are the visiting hours?
General wards are open from 10 am to 8 pm. Intensive care visiting is by arrangement.
Can I get my prescription delivered?
Yes. Order from the pharmacy shop for pickup or free local delivery on orders over $40.
How do I get my test results?
Results are shared by your doctor, usually within 24 to 72 hours, and are available in your patient portal.
Need to speak to someone?
The patient line is open Monday to Saturday, 7 am to 8 pm.